Service Manager

Hale’s A/C Service Inc – an A+ company serving Pinellas County since 1986, is seeking an experienced Service Manager to join their team.

Ideal candidate must be self-motivated, organized, honest and hard working. They will create a positive workplace environment by focusing on great customer service. Will manage the service department and be responsible for the continued success and growth of the Service Technicians.

Responsibilities include but are not limited to:

  • Technical support for technicians throughout the day
  • Professional appearance and demeanor
  • Ensure technicians and dispatcher give every customer the best customer service possible
  • Support dispatcher
  • Consult with customers as needed to ensure customer satisfaction
  • Work on keeping Field Edge software up to date and accurate
  • Perform quality checks on jobsites
  • Manage and develop the service staff, including hiring, termination and discipline of employees
  • Respond to emergency maintenance and repair requests as needed.
  • Assist with on-call schedule and participate as needed
  • Improve overall performance for company while eliminating call backs

Compensation:
Includes salary, commission and bonus, commensurate with experience and skill level.

Benefits: Health, dental, life insurance; company truck, uniforms, tablet and laptop.

Please call 727-398-5515 or email Beth@HalesAC.com to apply or with questions.

Employment Application